FAQ

Frequently Asked Questions

How to add, rename or delete a group of printers?
How to add a printer to given group of printers?
How to remove a printer from a group?
How to Start / Stop Look Up for a printer?
How to see the queue for a printer in a separate window?
How to see the properties of the printer?
How to see the properties of the print server?
How to change the spool directory of the printer?
How to see detail information about the printer?
How can I connect to a given printer via Telnet and HTTP?
How can I Copy / Move document from one printer to another?
How to Pause / Resume / Cancel All Documents for a chosen Printer?
How to Pause / Resume / Restart / Cancel a document?
How can I see the events recorded by the program?
How can I Add / Rename / Delete a group of users?
How can I add domain users to the database?
How to set a quota for printing to a user or group of users?
How to set a printing priority for a user or group of users?
How to search already printed document using a keyword from the title of the document?
How can I change the settings of the printer, such as POWERSAVE, LANGUAGE, RESOLUTION, etc?
How to edit the program options of the APAConsole?
How can I restore old database in case of re-installation of APAServer?
How can I get information about the nuber of pages printed with one supply cartridge?
How can I change the settings of the printer, such as POWERSAVE, LANGUAGE, RESOLUTION, etc?

Q: How to add, rename or delete a group of printers?
A: Choose Groups->Add/Rename/Delete Printer Group from the menu, or click the button  /  from the Tool bar, or right click on desired group of printers shown in the "Navigator" panel and choose the desired action from the context menu.

Q: How to add a printer to given group of printers?
A: Select the group to which you want to add the printer. Choose Printers->Add Printer from the menu, or click the button  from the Tool bar, or right click on desired group and choose "Add Printer" from the context menu. You will see “Connect to printer” dialog. Browse and select the desired printer and press OK. The printers, which are locally installed on a computer using APAServer are added automatically in the group "Server Local Printer(s)".

Q: How to remove a printer from a group?
A: Click on the printer you want to remove. Choose from the menu Printers->Remove Printer, or click the button  from the Tool bar, or right click on the printer and choose "Remove Printer" from the context menu.

Q: How to Start / Stop Look Up for a printer?
A: Choose Printers->Start/Stop Look Up from the menu, or click the button  (Start) /  (Stop) from the Tool bar, or right click on the desired printer and choose "Start/Stop Look Up" from the context menu.

Q: How to see the queue for a printer in a separate window?
A: Double click on the chosen printer or right click on the printer and choose "Open Printer" from the context menu.

Q: How to see the properties of the printer?
A: Choose Printers->Printer Properties from the menu or right click on the printer and choose "Printer Properties" from the context menu.

Q: How to see the properties of the print server?
A: Choose Printers->Printer Server Properties from the menu or right click on the printer and choose "Print Server Properties" from the context menu.

Q: How to change the spool directory of the printer?
A: Choose Printers->Spool Directory from the menu or right click on the printer and choose "Spool Directory" from the context menu.

Q: How to see detail information about the printer?
A: Choose Printers->Printer Details from the menu or right click on the printer and choose "Printer Details" from the context menu.

Q: How can I connect to a given printer via Telnet and HTTP?
A: Choose Printers->Connect via->Telnet / HTTP from the menu or right click on the desired printer and choose "Connect via Telnet / HTTP" from the context menu.

Q: How can I Copy / Move document from one printer to another?
A: First, select a document. Then click on Documents->Copy / Cut Documents from the menu, or click the button  (Copy) / (Cut) from the Tool bar or right click on the document and choose "Copy / Cut Document" from the context menu. Click on the destination printer. Click on Documents->Paste Document from the menu or click the button  from the Tool bar or right click on destination printer and select "Paste Document" from the context menu. You can also use the drag and drop method. Click and hold the left mouse button on the desired document and drag it to the destination printer (See Section 6.13 - Figure 20 for more information from User’s Guide).

Q: How to Pause / Resume / Cancel All Documents for a chosen Printer?
A: Choose Printers->Pause / Resume / Cancel All Documents from the menu or click the button  /  /  from the Tool bar or right click on the desired printer and choose "Pause / Resume / Cancel All Documents" from the context menu.

Q: How to Pause / Resume / Restart / Cancel a document?
A: Choose Documents->Pause / Resume / Restart / Cancel or click the button  /  /  /  from the toolbar or right click on the desired document and choose "Pause / Resume / Restart / Cancel" from the context menu.

Q: How can I see the events recorded by the program?
A: Choose View->Event Viewer from the menu or click the button  from the toolbar

Q: How can I Add / Rename / Delete a group of users?
A: Choose Tools->Users Control Panel from the menu or click the button  from the toolbar to show “User Control Panel”. Right click in the left field (the field with Users and Groups) and choose the desired action from the context menu.

Q: How can I add domain users to the database?
A: Choose Tools->Automatic User Scanner from the menu. The window "Automatic User Scanner" will appear. Press the button Scan. If "Use default domain" is checked, Alagus Print Admin will scan the domain you are logged-in. If it is not checked, you will have to choose the computer name of the trusted PDC (Primary Domain Controller) or the computer name of the workstation in the LAN. If you not use the “Automatic User Scanner”, Alagus Print Admin adds to the group “Unknown” automatically every user that has print activity.

Q: How to set a quota for printing to a user or group of users?
A: Choose Tools->Users Control Panel from the menu or click the button  from the toolbar. The window "Users Control Panel" will appear. Click over the page "Restrictions". Choose what kind of quota you will set (monthly, weekly or daily). Enter the maximum number of pages in the Spin edit boxes. If you set a quota to the group of users, all members of the group who are marked as "Use Group Print Quota" inherit the same quota (see Section 6.7 - Figure 14 for more information from User’s Guide).

Q: How to set a printing priority for a user or group of users?
A: Choose Tools->Users Control Panel from the menu or click the button  from the toolbar. The window "Users Control Panel" will appear. Click over the page "General". Set the value of priority (from 0 to 9) using the Track bar. If you set a priority to the group of users, all members of the group who are marked as "Use Group Priority" inherit the same priority (see Section 6.7 - Figure 13 for more information from User’s Guide).

Q: How to search already printed document using a keyword from the title of the document?
A: Choose Tools->Search from the menu or click the button  from the toolbar. The window "Search printed documents" will appear. Enter the keyword and choose the searching area, such as "All Printer Groups", given group of printers or specific printer. You will see the result in the right field after you click the button “Search”. The result includes: Title of the document, count of pages, owner of the document, name of the computer from which the document is sent and date and time of the printing.

Q: How to edit the program options of the APAConsole?
A: Choose Tools->Options from the menu. The window "Options" will appear. Click on the "View / Program / Mail" page to edit specific option.

Q: How can I restore old database in case of re-installation of APAServer?
A: Make back-up copy of the file "db.mdb". After re-installation process, replace the new "db.mdb" with the old one.

Q: How can I get information about the nuber of pages printed with one supply cartridge?
A: When you replace supply cartridge with new one, choose Tools->Printer Control Panel. Then choose the printer with new cartridge and click the button  in the field Consumable supply. The date of the replacement will be saved. Later, use this “supply” date as initial date and the date of next replacement as final date to generate statistics. You will be able to see the count of pages printed with this supply cartridge (see user manual of the printer for more information).

Q: How can I change the settings of the printer, such as POWERSAVE, LANGUAGE, RESOLUTION, etc?
A: Choose Tools->Printers Control Panel from the menu or click the button  from the toolbar. The window "Printers Control Panel" will appear. Double click over selected printer. Click over the page "Environments". Choose desired variable and set the corresponding value according to the admissible values in the field Range. Click the button Apply.